CDMS Onboarding Process
Your roadmap to successful CDMS implementation
Comprehensive 9-Phase Implementation
Our structured onboarding process is designed to address your priorities and make the transition as smooth as possible with personalised, in-person support.
1
Discovery
Understanding your institution’s needs, processes, and requirements
2
Planning
Developing and agreeing an implementation strategy and timeline
3
Configuration
Working with your team to ensure best practice processes for your workflows and operations to maximise CDMS effectiveness
4
Data Migration
Securely transferring existing student and administrative data
5
Integration
Connecting CDMS with Moodle, Xero, and other systems
6
Testing
Thorough testing to ensure everything works correctly
7
Training
Staff training of key focal points in your institution
8
Go-Live
Launching different CDMS features throughout the onboarding process with full support
9
Ongoing Support
Helpdesk to provide continued support, updates, and optimisation
Timeline
Typically, transition takes 10-12 work weeks of WTCC/Institution time.
This may be spread over a number of months, depending on availability of your staff, and the nature of your current data systems and processes. Our generous support package means that WTCC staff are available for personalised support as long as you are licensing CDMS.
What to Expect
- Regular check-ins and progress updates throughout implementation
- Dedicated project manager to coordinate all activities
- Documentation
- Post-launch support to address any questions or issues
- Continuous system enhancements and feature additions (subject to licence T&Cs)